“Now we can analyze the market deeply and act faster, being more effective".
MIGUEL CASTELO BRANCO REBENUE & ECOMMERCE MANAGER
Effective and faster decision-making
“Now we can analyze the market deeply and act faster, being more effective and consequently generating more revenue. We were able to save time preparing reports, and redirect our attention to what really matters. In a constantly changing environment, Climber’s strongest point is the ability to design and create new features according to our revenue management needs, working very close to us.”
revenue-enhancement opportunities detected
faster analysis and reporting
with Revenue Management
Leading hotel group centralizes Revenue Management
Discovery Hotel Management (DHM) is a group that manages 11 hotels spread throughout Portugal.
As the chain is growing there was a need to centralize the Revenue Management (RM) to guarantee reliable decisions. Its RM team relied on spreadsheets to run daily analysis that supports availability, pricing and campaigns decisions. These complex and highly dependent datasets were increasingly difficult to manage, leading to missed opportunities, decision delays and were far from real-time market changes. DHM needed to automate these time-consuming processes to transform its 20-hour manual effort to a simple auto-reporting.
Climber’s Revenue Management Strategy
Our RMS secures and executes data across DHM’s 11 hotels, detecting opportunities, automating a 20-hour-a-week manual reporting job into a simple and 8 times faster analysis, ensuring stability while reducing costs.
The dynamic reporting and opportunity detection modules work together to deliver an intuitive and powerful revenue management automation capability, providing a proactive risk assessment.
"We were able to save time preparing reports, and redirect our attention to what really matters."
Intuitive interface and easy-to-use solution allowed better forecasting and pricing setting, contributing to DHM’s hotels hitting their annual budgets.
Instant updates keep critical systems updated, in order to give the RM team access to up-to- date data such as new reservations, cancellations and changes in group management.
Real-time dynamic pickup reports and scenario-based tentative reservations management empowers the RM teamto solve problems before they affect the hotel’s performance.
Centralized RM simplifies day-to-day communication with the 11 hotels, increasing hotel e-commerce staff efficiency and helps the team improve decision-making.